Frequently Asked Questions
Is my online order secure?
Yes! Our Shopping Cart is a Secure Site, which means that all of the information that passes between your computer and our site is encrypted. Once you click on CHECK OUT, you will see the lock or https showing that your information is secure. Our Shopping Cart is Norton Secured powered by VeriSign SSL. This website can secure your private information using a SSL Certificate Information exchanged with any address beginning with https is encrypted using SSL before transmission. If you are still unsure about placing an order online, please feel free to call us with your order @ 218-365-7799.
So many things are out of stock or discontinued. Why is this??
Sadly the company where we buy these furry and feathered animals from is going out of business.
Is my personal information kept Private?
Yes! Your personal information is stored in a secured, inaccessible manner. We do not tolerate spam and will never sell, rent, or lease your private information to any other third party. If at any time, you would like to be removed from our data base, just email us with the words REMOVE in the subject line of your email.
YES, we ship Overseas and to Canada.
Shipping & Handling Costs:
How can I make my payment if I am from Canada?
Canada Payment Options:
How can I make my payment if I am from Overseas?
Overseas Payment Options:
If I am from Overseas, can I pay via Master Card or VISA?
Yes, we are able to accept some credit
card payments for Overseas Orders.
How long does it take to get my order?
If your item is in stock, we will ship it right away via USPS
First Class Mail.
I'm ordering this as a Christmas present
for my dad, what if
No problem, just give us a call directly to
see what the options are.
The item that I ordered says it costs $0.00, what does this mean?
When and item is listed as $0.00, that means that it is a Discontinued Item or it is currently Out Of Stock. If you need help finding something similar, please email or give us a call on our toll free number at: 888-669-0956
How does your 60 Day Money Back Guarantee work?
If you are
not completely satisfied with your item ordered,
Yes, but do not put them in
the Dryer. Most of the Douglas
Cuddle Toy Plush Stuffed Animals are Machine Washable. There are a
few though that are
Surface Wash Only. This means to wash by hand on the surface only.
Please do NOT put them in the dryer. The Paper Tag will indicate
either "Machine Washable: or "Surface Washable".
What if I want to exchange my item for another one?
You are welcome to exchange your item for another one. You would be responsible for the cost of shipping the item back to us and our shipping the new item to you.
I don't see any prices for the Furry Animals. Where can I find prices?
Click on the picture of the animals and you
will come to a page where all the prices are listed clearly. OR,
adjacent to the left lower corner of the picture of the
How do your sizes run?
Here is a scale that may help with sizes:
How big is the furry animal that I want to order?
On the left of every picture is a drop down menu which shows the
I don’t see the dog that I’m looking for?
We have many different breeds of dogs available, but not all of
My shirt is too big, can I exchange it?
Yes, just email or call me and let me know what size you will need. You will be responsible for postage on exchanges.
Can I have my order shipped directly to the person it is meant for?
Yes, we can even put a Gift Card in the box with your own
Do you have gift certificates available?
Yes, just email us or give us a call toll free at: 888-669-0956
I can't get anyone
to answer the phone?
We have recently moved to a rural area. Because we are in Northern Minnesota, very close to Canada, we may loose our power during times of thunder storms, excessive snow, or ice. No power means no telephone or internet service until the power comes back on. If you are trying to reach us during a time like this, please send an email and try calling us later in the day.
I don't see any prices for the Clothing. Where can I find prices?
Under each "Back Print" Picture you will see
two drop down menus.
Why can’t I find a picture of your Denim Shirts??
We do have Denim Shirts, but only in a few of our prints. Give us
Do you have tall sizes?
Yes, tall sizes are available in the Denim or Khaki Long
Sleeve Shirts and we now have TShirts available in tall sizes too.
Do you trade links?
Yes, just email us and we would love to trade links!
Do you have children's sizes?
Yes, many of our Prints are done in Kids'
Sizes……please call to see what is available:
Do you have a Question?
Give us a call toll
free at 888-669-0956 or 218-365-7799. Please email us your
Wildlife Treasures Apparel & Gifts
Great Christmas Presents for Hunters
or Wildlife Lovers.
HANDMADE FURRY ANIMALS
Handcrafted animal figurines made
Click on the animal that you would like to
|Furry Animals||Fake Fur Animals||Deer